we offer shipping options from both ups + usps priority mail to ship each order.
please allow about 5 to 7 business days for us to process + ship out any order you place.
unfortunately we are not accepting returns at this time. however, if your product arrives damaged or broken, please reach out to us via our contactpage as soon as possible so we can work with you to make it right. our goal is for you to always be satisfied + have an ultimate positive shopping experience with us!
our products are hand-crafted from only natural, plant-based materials to not only soothe skin, but also to minimize the chance of any irritation or allergic reactions -- however, everyone is unique! to keep you informed, we post our full ingredient lists for every product both on our website, as well as on custom card inserts that come included with every order. please review the ingredient lists before purchasing any product, and be sure to test-spot each product you purchase on a small section of your skin before using with liberal application.
plant-based means that the ingredients we use come from plant materials that are considered food-grade + sourced from nature. vegan is defined as not containing or being processed through any exposure to animals or animal products. the reason we classify our products as ‘plant-based’ instead of ‘vegan’ is due to one primary ingredient we use: raw honey. although raw honey is a substance derived from only natural plant material, it is produced through bees so it is not technically classified as ‘vegan’.